Shipping policy

We currently deliver across the UAE.

Since all items are handmade and personalized:

• Processing Time: 1–5 business days (depending on item and design)

• For bulk orders (events, corporate, weddings): 5–10 business days

• Standard Delivery (UAE): 1–3 business days

• Express Delivery (Dubai only): Same day or next day (additional fee)

Fees vary based on location and will be shown at checkout.

Once shipped, you will receive a confirmation message with tracking details (if applicable).

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Because personalized orders start production quickly:

• Orders can only be cancelled within 2 hours of placing the order.

• After 2 hours, cancellation may not be possible.